LIFELINE: This program can help low-income customers reduce their telephone bills. Lifeline makes telephone service more affordable for income-eligible households by reducing the basic monthly charge for one telephone line.

How Much Can I Save Per Month?

Lifeline will generally reduce the cost of monthly telephone service for eligible households by $10.00. If the cost of monthly traditional telephone service is more than $25.00, a credit will be issued so that the monthly charge is no more than $15 for a basic residential line, 120 local calls, 911 costs and the Federal Subscriber line Charge (SLC).

Lifeline customers who choose a prepaid wireless service will receive a set number of minutes each month (at no charge) equivalent to the $10.00 credit on landline services. Additional charges will apply if you ave higher usage.

Who is Eligible to Participate in Lifeline?

Eligible customers include those that receive benefits from:
• Wisconsin Homestead Tax Credit (Schedule H)
• Wisconsin Works (W2)
• Medical Assistance (MA)
• Badger Care
• Supplemental Security Income (SSI)
• Food Stamps
• Low Income Home Energy Assistance Program (LIHEAP)
• Federal Public Housing Assistance
• National School Lunch Program

Residents of tribal lands may also qualify for Lifeline and Link-Up (assistance with the cost of initially getting telephone service) by participating in a federal tribal assistance program and may be eligible for additional credits. Please contact your Tribal Authority for additional information.

How to Apply

First, contact your telephone service provider and ask to apply for Lifeline assistance for Wisconsin residents. The service provider will need to verify that you are eligible.

If you are currently receiving benefits from one of the programs listed on this site, but your Lifeline application was denied, contact your case worker or county benefits specialist.

NOTE: If you getting a Lifeline service from one provider, you cannot also get Lifeline from another provider. For instance, if you have a Lifeline service in your home, you are not eligible to also get a Lifeline supported pre-paid wireless service.

Lifeline Facts and Benefits

  • A Lifeline customer's local telephone service will not be disconnected for non-payment of long distance charges.
  • Being a Lifeline customer does not protect you from disconnection if you do not pay your local telephone bill.
  • 900-nurnber blocking and other forms of toll blocking are available at no charge.
  • If you apply for Lifeline telephone service and have an outstanding debt with a telecommunications provider, payment arrangements must be negotiated before the telephone service will be installed.

This program is available for existing or new customers and applies to local-basic-service only. Giving false information or failure to notify telephone company when and if you no longer qualify may require you to pay for reduced rates given in error. For more information, questions, or to obtain an application call: Cuba City Telephohe: (608) 744-2154 or Belmont Telephone company: (608) 762-5800. For more information, click here.

Cuba City Telephone Exchange Co. Lifeline Terms & Conditions
Belmont Telephone Company Lifeline Terms & Conditions
Customers eligible for the Low Income Home Energy Assistance Program are also eligible for the Lifeline assistance plan. Applications for LIHEAP are accepted by the Iowa Department of Human Rights between October 1 and April 15 annually. Customers providing their consent and meeting LIHEAP requirements will be concurrently enrolled for both programs.